Mission Statement & Policies
Our mission is to inspire lifelong learning and to actively promote personal enrichment by connecting community members to information, ideas, culture, unique historical resources, and each other in a tradition of innovation and excellence.
Art Gallery and Art Jury
The Art Gallery of the Concord Free Public Library is administered by the Town’s Library Committee and by representatives from the local art community. An art jury is held once to several times a year in order to select work of qualified artists for display in the art gallery.
The Concord Free Public Library does not charge for the use of the gallery, and takes no commission from any sales. It carries NO insurance on its content and CANNOT accept responsibility for the theft or damage to any property accepted on loan from the artist. Setting up and taking down the exhibit is the responsibility of the artist(s). Each exhibit is displayed for approximately four weeks.
Art jurors ask for five representative pieces that exemplify the body of work planned for an upcoming exhibit; i.e., five pieces representing one complete show, instead of a sampling of all of an artist’s work.
In addition to the exhibition of art or photography, the Concord Free Public Library exhibits material from its own collection, as well as any material that may be of general interest to the community.
Computer Use & Public Internet Access Policy
The Concord Free Public Library (“Library”) provides resources in a wide variety of formats to further its mission, including the use of Library computers and public Internet access.
The Internet is a global electronic network and the Library does not monitor Internet use, has no control over the information accessed through the Internet and cannot be held responsible for its content. The Library cannot guarantee the accuracy or completeness of information on the Internet. Parents are encouraged to supervise their children’s Internet sessions.
By using a Library computer or by using the public Internet access through the Library, you agree to the below guidelines.
Guidelines for Use
Use of the Library’s computers and Internet is governed by the rules of the Library, including the Library’s Patron Behavior Policy. Copies of these rules are available upon request at any reference desk. Persons who do not abide by these rules may be barred from the Library, prohibited from using Library computers or other Library equipment and/or prosecuted for illegal activities, under applicable law.
Use of the Library computers and Internet for illegal or abusive activities is prohibited. This includes, but is not limited to, activities such as:
- accessing pornography,
- committing fraud or hacking,
- spreading libel or slander,
- transmission of chain letters, broadcast letters, or any form of junk mail
- transmission of threatening, obscene, or harassing materials
- transmission of computer viruses
- unauthorized access to local and remote computer systems
In addition, display of sexually explicit graphics is inappropriate in a public environment and is prohibited.
Patrons shall not:
- Install, delete or modify Library hardware or software.
- Move or change the arrangement of Library computers and attached equipment
- Make any attempt to damage computer equipment or software
- Make any attempt to cause degradation of system performance
- Misuse Library computers or other equipment and resources.
It is the responsibility of the patron to respect copyright laws and licensing agreements. Copyright restrictions may exist for individual electronic resources. Patrons may only make copies allowable by copyright law or licensed software agreements.
The Library reserves the right to control the time, place and manner of public Internet access and use to ensure that such use does not have a negative impact on the use of the Library by other patrons. The Library seeks to provide an atmosphere conducive to the best use of its resources. To this end, an effort will be made to balance the rights of users to access constitutionally protected information resources with the rights of patrons and staff to work in a public setting free from disruptive sounds and images.
The Library specifically disclaims any warranty as to information accessed on the Internet, including the information's accuracy, timeliness, authoritativeness, usefulness or fitness for a particular purpose. The Library assumes no liability for any damage to user data or loss of user privacy sustained while using the Library computers.
Approved by the Library Committee on July 16, 2013
Direct To You Home Delivery Service
The Concord Free Public Library’s Direct to You Home Delivery Service is a free service for Concord residents, by request, who are unable to visit the Library due to permanent or temporary limitations. A library staff member is paired with the resident and will deliver library materials to the participant’s residence according to individual preferences.
Materials available for delivery include: books, large print books, magazines, videos and DVDs, and audio books.
Conversations between the resident and the library representative regarding material selection and delivery are encouraged to take place by telephone or via email according to individual preference. Delivery is to the resident’s door. The library representative may coordinate delivery times with other Town of Concord social service agencies, such as the Council on Aging, in order to facilitate resident receipt of library materials. If a program participant has mobility issues, the staff member may also briefly enter the premises at his/her own discretion.
Incidents of any kind resulting in the library representative or the resident feeling unsafe must be immediately reported to the Library Director.
Adopted by the Concord Town Manager and Concord Free Public Library Committee December 8, 2009
Laptop Lending Policy
This service offers Minuteman Library Network card holders in grade 6 to adult in good standing the option to checkout a laptop for use inside the Concord Free Public Library’s buildings. All laptops have wireless Internet access, Microsoft Office software, and web browsers. Laptops circulate with a carrying case, power cord/adapter, mouse, and earphones.
1. Laptops may be checked out to Minuteman Library Network patrons who meet the following requirements:
- 18 years of age or older (minors in grade 6 and up will need to have a parent or legal guardian complete and co-sign the Laptop Borrower Agreement prior to check-out).
- Submit a current valid government-issued photo I.D. that will be held at the Circulation Department for the duration of the check-out.
- Maintain a Library account in good standing (no fines or overdue materials in excess of $10.00).
- Complete and sign a Laptop Borrower Agreement, which will remain on file.
2. Laptops are available for check-out on a first come, first served basis and cannot be reserved. Laptops circulate for up to three (3) hours at a time, with the option of one additional three (3) hour renewal per/day if no one is waiting.
3. Laptops are loaned for in-library use only and may not be taken out of the building.
4. Laptop use is non-transferrable. Borrowers must maintain the laptop in their immediate possession at all times. Laptops must not be left unattended.
5. The last laptop check-out will be 90 minutes before the library closes and all laptops borrowed must be returned 30 minutes prior to closing.
6. Wireless black and white printing is available from the laptop by emailing email@example.com at a cost of .15 per/sheet. Up to 10 attachments per/email can be accommodated with a size limit of 10 MB.
7. Borrowers must comply with the Computer Use and Public Internet Access Policy. Downloading software or otherwise altering the laptop’s configuration could result in a loss of laptop borrowing privileges.
8. When listening to audio files laptop users are asked to use headphones, so as not to interfere with the library use or enjoyment of other patrons.
9. Files should be saved to a flash drive or emailed to oneself in order to prevent data loss when the laptop reboots for the next borrower.
10. Borrowers must return the laptop directly to a staff member in the Circulation Department and will be required to wait until the staff person checks the laptop to determine that all equipment has been returned, is in working order and in the same condition as when it was checked out. The laptop will be booted up and checked for functionality prior to completion of the return process.
11. Laptops need to be returned promptly at the end of the borrowing period. Overdue fines will be accrued at $5.00 for each hour or portion of the hour that the laptop is late.
12. Non-compliance with these policy requirements may result in the termination of laptop borrowing privileges.
Approved by the Library Committee on June 20, 2017. [View Policy in PDF]
Laptop Borrower Agreement [View Agreement in PDF]
Please Read Carefully
I, ______________________, have read the Concord Free Public Library’s Laptop Lending Policy and agree to adhere to the terms for use.
1. I agree to accept responsibility for any damages, loss, or overdue fines associated with borrowing laptop computers. I understand that if found liable for major damages I would have to pay up to $950 to cover replacement and/or repair fees.
2. I will check-out the laptop with my own valid Minuteman Library Network library card in good standing (less than $10 in fines) and will keep it in my immediate possession at all times that it is checked out to me.
3. If the laptop is lost or stolen while it is checked out to me, I understand that I will be held financially responsible for its replacement.
4. I will only use the laptop inside the Concord Free Public Library buildings. If I remove the laptop from the library, I understand that such action will be considered theft.
5. I understand that any documents saved on the laptop will be lost immediately upon restarting the device and take responsibility for backing up my work.
6. I understand that I must keep all food and drink away from the laptop.
7. I have read and agree to comply with the Computer Use & Public Access Internet Policy.
Patron Signature___________________________ Signature of Minor’s Parent or Legal Guardian____________________
The Library Corporation and the Library Committee welcome the use of the Library’s meeting rooms by Concord Town Committees or not for profit groups in the Concord community for cultural, educational and civic activities provided that (a) meetings are free and open to the public, (b) they comply with library policies, procedures and posted notices, and (c) the use is non-disruptive and consistent with normal library operations. All meeting room use must occur during the Library's normal operating hours except for events sponsored by the Library Corporation or the Friends of the Concord Free Public Library.
Room reservations may not be made earlier than 90 days before the requested date and reservation reconfirmation by the Library will be required, as per the below outlined procedures. Groups which meet regularly may be given the privilege of reserving a room at a specific time and date for an entire academic or calendar year.
The reservation and room usage form(s) will require the requesting group to designate the group's responsible party and contact information, the purpose of the meeting, its time and the number of expected participants as well as other requested information. No use may take place unless a reservation and room use form containing the required information has been fully completed in advance of the expected use date and accepted by an authorized Library staff member. All approved reservation requests shall be subject to the terms of this policy and a group's failure to comply with such terms shall be cause to terminate a group's use of a room and to deny any subsequent request for a room reservation. The Library assumes no responsibility for the safety or theft of any private property brought on the Library premises by the group using the meeting rooms or meeting attendees.
Reservation requests will be processed in the order received. Although efforts will be made to accommodate requests for particular rooms, times and dates, the Library reserves the right to designate room, time and date use as it deems appropriate and may limit a group’s use to no more than two evenings per month.
If on a given day an individual library patron desires to use an unoccupied and unreserved meeting room, such person may sign up at the reference desk on a first-come first-served basis for use of the room for a two-hour period. Parties of two or more will have priority over individual patrons. No advance booking is allowed for such daily individual or group patron use.
Use of rooms for Library programs or by the Library Corporation, the Town Library Committee or the Friends of the Concord Free Public Library shall take precedence over other all other uses. Any previously approved reservation may be cancelled by the Library Director or the Library Corporation on reasonable notice and immediately in the case of weather or other emergency.
Arrangements, such as the setting up of library chairs and tables are the responsibility of the sponsoring group and must be coordinated with library staff. The Library's audiovisual equipment shall not be used without prior approval of the Library staff. Any publicity regarding the meeting shall be the responsibility of the sponsoring group and any mention of the Library shall be limited solely to identify it as the location of the meeting and the acceptance of a reservation shall not imply the Library's endorsement or sponsorship of the group, program or event. Legal room occupancy limits shall be observed. Alcoholic beverages, use of open flames and smoking are prohibited. Groups may serve light refreshments. At the end of the meeting all chairs, tables and other Library equipment and materials shall be placed in their proper storage location as may be directed by the Library staff, all trash shall be removed and the room shall be left clean and in good order. Groups are responsible for damage to Library property and for excess cleaning expenses occasioned by a group's use of a meeting room.
Use of rooms for tutoring is subject to the Library's separate policy relating to this activity.
Any questions concerning this policy shall be directed to the Library Director who may refer them to the Library Corporation or the Library Committee as may be appropriate.
This policy is subject to change without notice.
Original Policy 11/17/76
Fee-Based Tutoring at the Concord Free Public Library
It is, at this point, the policy of the Concord Free Public Library to allow tutoring in the Library as an exception to the general rule forbidding the use of the Library for commercial purposes. This exception has been made as a courtesy for two reasons: because tutoring clearly has an educational purpose and because working parents need a somewhat public place for their children, often quite young, to meet the tutor after school.
We can continue to provide a place for tutoring to take place as long as the following criteria are met by the tutors using the Library for this purpose:
1. That all tutors register at the reference desk, giving us name, address, telephone or other contact information. 2. That they limit tutoring to areas where tutoring is allowed. Designated spaces are: the Trustees Room or lower level meeting room (check at reference desk for availability), the second floor alcoves, and the tables on the third floor. 3. That they understand that no tutor has an assured space here, and that all areas are available on a first come first serve basis and are not reservable. 4. That they are mindful of others in the library who are trying to work or study. 5. That if asked either to talk more quietly or to find a different place to meet their student they respond pleasantly and immediately.
We hope to continue a policy of allowing tutoring in the Library and seek your cooperation in making this possible.
Approved by Concord Free Public Library Committee May 12, 2009
The Concord Free Public Library strives to provide a comfortable and welcoming atmosphere. All residents and visitors have the right to use the library services and materials safely and freely. With this right comes the responsibility for conduct that allows each person in the library to study, read and work without interference.
- Parents are responsible for the behavior and supervision of their children. See Safe Child Policy.
- Cell phones should be silenced while in the library. Calls may be taken either outdoors or at the library entrance.
- Library materials must be checked out prior to leaving the building.
- Patrons are responsible for damage to or loss of library materials.
- Patrons may not deface library property.
- The Reference Room on the first floor is used for quiet study and research – please respect this.
- The Library is not responsible for personal property.
- Only service and therapy animals are allowed in the library.
- Shirts and shoes must be worn in the library at all times.
- Skateboarding or roller-blading on library property is not allowed.
- No solicitation of any kind is permitted on library premises.
- Patrons will obey federal, state and local laws as well as library policies.
Approved by the Concord Free Public Library Committee, March 18, 2014.
Safe Child Policy
Children of all ages are welcome and encouraged to use the Concord Free Public Library. The love of books, reading, and libraries should be an important part of every child’s development. We hope that families will take advantage of the tremendous resources the Concord Free Public Library has to offer and perceive the Library as a warm, welcoming, and fun place to visit. In order to insure that children have a positive experience using the library, we request that parents and caregivers partner with us in this effort to create a safe atmosphere for all by adhering to the following policy guidelines:
- Young children (under 10 years old) must be accompanied by a parent or adult guardian at all times. Children cannot be left alone in the children’s room while the parent or caregiver uses or attends a meeting in another part of the Library. Library staff must not be placed in the position of supervising children, too young to be left unattended.
- The Library is pleased to offer a wide range of programming for young children, which also require adult accompaniment. At no time should preschool aged children be dropped off to attend a library function, including story hour or other preschool programs.
- If a child becomes separated from his/her parent or guardian, a library staff member should try to locate the missing adult. The child should remain with a second staff member while the search takes place or until the parent or guardian returns.
- Children of all ages are expected to display behavior that is both respectful of library property and conducive to maintaining a peaceful atmosphere in the building for the enjoyment of all patrons. Parents, whose children fail to do so, may be asked to accompany their children in leaving the premises until they are able to comply.
- If the Library closes unexpectedly due to unforeseen circumstances, such as inclement weather, children (age 10 & up) are welcome to use the Library’s telephone to call home for a ride. If a parent or adult guardian cannot be located, the librarian in charge will call the Concord Police Department, who will remain with the child until a parent arrives. Library staff members are prohibited from leaving the building with the child to transport him/her to another area.
PARENTS AND ADULT GUARDIANS, NOT LIBRARY STAFF, ARE RESPONSIBLE FOR THE ACTIONS AND SAFETY OF CHILDREN VISITING THE LIBRARY.
Approved by the Concord Town Manager and Concord Free Public Library Committee, November 3, 2009
Telescope Circulation Policy
1. The telescope may be checked out to Minuteman Library Network patrons who:
- are Concord residents 18 years of age or older
- have an account that is in good standing (no fines or overdue materials in excess of $10.00)
- sign the “Telescope Borrowing Agreement”
2. The telescope circulates for 7 days with no renewals. The late fee is $10/day with a maximum fine of $50. Failure to return the item on time may result in the inability to borrow the item again. Users will have 3 days to pick up the item once notified that it’s available.
3. The telescope must be returned to a staff member at the Circulation Desk at the Main Library (129 Main Street, Concord, MA). The telescope must not be left unattended at the Circulation Desk or outside the building. Staff will inspect the telescope kit before checking it in.
4. The complete telescope kit is valued at $415 and includes:
- 1 Orion StarBlast telescope (replacement cost $350);
- 1 carrying container (replacement cost $10);
- 1 laminated instruction manual (replacement cost: $10);
- 1 National Audubon Society Pocket Guide to Constellations of the Northern Skies (replacement cost: $10);
- 1 red/white headlamp (replacement cost: $15);
- 1 zippered pack (replacement cost: $10);
- 2 travel pillows (replacement cost: $10).
If the telescope and/or its accompanying items are damaged or lost the borrower will pay the replacement fees.
5. Children under age 18 must be supervised by an adult while using the telescope.
- The borrower is responsible for reading the instruction manual for the proper care and use of the telescope; the Concord Free Public Library will not be held liable for any injuries related to the use of the telescope.
- Never look directly at the sun through the telescope or its finder scope – even for an instant – as permanent eye damage can result.
- Do not wipe or clean the lens. There is a protective coating that will be damaged if touched.
- Do not point the telescope at the sun, as parts will melt.
6. Any situation not covered by this policy will be reviewed and acted upon by the Library director.
CAUTION: DO NOT LOOK AT THE SUN WHILE USING THE TELESCOPE; DOING THIS CAN BLIND THE USER. THE LIBRARY IS NOT RESPONSIBLE FOR ANY DAMAGES RELATED TO THE USE OF THE TELESCOPE.
Approved by the Library Committee on October 27, 2015; revised March 22, 2016.
Please click here to read the Telescope Borrowing Agreement (on page 2).
3D Print Policy
The Concord Free Public Library (CFPL) strives to offer access to new and emerging technologies to further its mission and is pleased to offer the use of an Ultimaker 2+ 3D printer to library patrons. This policy establishes how and under what circumstances patrons may use the CFPL’s 3D printer. [View or Print 3D Printer Policy in PDF]
The 3D printer is available to the public to make three dimensional objects in plastic using a design that is uploaded from a digital computer file. The 3D printer may be used for lawful purposes only. Patrons are not permitted to use the printer to create objects that are:
- Prohibited by local, state or federal law.
- Unsafe, harmful, dangerous or that may pose an immediate threat to the well being of others.
- Obscene or otherwise inappropriate items for the library environment.
- In violation of another’s intellectual property rights. For example, you cannot reproduce material subject to copyright, patent or trademark protection.
CFPL reserves the right to refuse any 3D print request. If a build is too large or complex, CFPL may suggest the use of a commercial service. Only trained library staff and volunteers will have hands-on access to the 3D printer. Patrons wishing to use the 3D printer must be a library patron in good standing.
HOW TO PRINT YOUR 3D DESIGN?
Once you have completed your 3D design, save your design in the STL file format and send as an attachment to 3DPrint@concordlibrary.org. Include your email address and phone number so that CFPL can contact you with a price quote for printing your design, an estimated wait time for completion of your design, and to go over your print options.
While we will estimate your wait time, CFPL makes no commitment to being able to produce print submissions in a specific time frame. CFPL will choose the order in which jobs are printed to maximize efficiency and give as many people as possible a chance to obtain a print.
COST - CFPL will assess a charge of $0.25 per gram, as estimated by the printer software. Patrons will pay for all material used, including any cancelled or flawed prints. Payment is to be made at the time of pickup.
CFPL cannot guarantee model quality or stability, or the confidentiality of designs. The requesting patron is responsible for all errors that occur during the printing process.
Items must be picked up by the individual who submitted them, using a valid ID. Items not picked up within 14 days after being printed will become the property of the CFPL. A requesting patron who does not pick up the printed item within the allotted timeframe forfeits all future rights to use the 3D printer.
This Policy and Procedure may change at any time. While CFPL staff members make every effort to oversee the use of the 3D printer, the use of the printed object upon completion is not under the direction or control of the CFPL or the Town of Concord. The CFPL is not responsible for any object created with the use of the 3D printer, including any harm or injury incurred as a result of any usage of the 3D printer or the printed object.
On occasion the 3D printer may operate in a public area, and have an Internet-enabled camera that captures images of the items being printed. Still images and/or video of the printing process may be posted on a public website. The CFPL does not make any promise that any particular print will be confidential or private. The identity of the patron submitting the job will fall under the same legal protection that extends to the privacy of the intellectual content of the borrowers of library material.
By signing this statement, I indicate that I understand the terms of this 3D Printer Policy and agree to abide by it. I relinquish any responsibility on behalf of the CFPL’s liability in the printing process or the use of the printed object.
____________________________ _______________________ __________
Printed Name Signature Date
____________________________ _______________________ __________
Parent or Legal Guardian’s Printed Name Signature Date
Approved by the Library Committee on April 18, 2017
Wireless Hotspot Circulation Policy
The Concord Free Public Library offers wireless Hotspot devices for loan to library patrons. Library patrons who are 18 years of age and older must have a signed “Wireless Hotspot Borrowing Agreement” on file assuming financial responsibility for lost or damaged equipment in order to check out a wireless hotspot.
- Loan period: 1 week, with a 1 week renewal option
- $2/day late fine
- Wireless hotspots are available for request by Concord residents only.
- Limit: 1 wireless hotspot per person
Do not place wireless hotspots in book drops (outside or inside)
Wireless hotspots must be returned to the Circulation Desks at either the Concord Free Public Library’s Main Library at 129 Main Street or at the Fowler Branch Library at 1322 Main Street and may not be returned to any other Minuteman Library Network location.
Patrons are responsible for any damage, loss, or theft of the wireless hotspot while it is checked out to them. Do not leave the wireless hotspot unattended while it is checked out to you.
Replacement costs are as follows:
- Lost or damaged wireless hotspot - $150
- Processing fee - $10
- Travel case - $15
- 2 Cables - $30
- Outlet plug - $22
- Total cost= $227
Adopted by the Concord Free Public Library Committee on April 19, 2016.
Library of Things Circulation Policy
The Library of Things is a collection of non-traditional library items that complement the Concord Free Public Library’s mission to ignite curiosity, facilitate lifelong learning, and connect our community. Patrons who borrow a Thing agree to abide by the Concord Free Public Library’s Library of Things lending guidelines below.
TYPES OF MATERIALS INCLUDED IN COLLECTION
The purpose of the Library of Things is to provide diverse opportunities for learning and engagement. To further this goal, the Library of Things may include:
Home Improvement and Assistive Devices, such as a Kill-A-Watt meter and a hotspot (internet Internet service).
Audiovisual Equipment, such as a portable record player, digital camera, and q a cassette-to-digital converter.Fire TV Stick.
Science and Technology and Technology Kits, such as a digital microscope, a telescope, and simple computer programming kits.
Coding, such as Cubelets, Dash & Dot robots and Code-a-pillar.
Digital Conversion, such as cassette to MP3 converter and film to digital JPG converter.
The Library of Things is not intended to be comprehensive and the lLibrary is limited by a finite amount of storage space for these items. For a full list of items available, visit concordlibrary.org/resources/library-of-things.
The Library of Things collection is developed and managed to meet the cultural, informational, educational, and recreational needs of library patrons of all ages in the Town of Concord, MA.
The Library’s professional staff will select materials based on the needs of library patrons. The Library welcomes input from the community concerning the collection. A suggestion for purchase procedure enables users to request that a particular item or subject be purchased by the Library. All suggestions for purchase are evaluated using the same selection criteria as for other materials and are not automatically added to the collection. The Suggest a Thing to add to the collection form is available here.
The Library can only accept a limited number of donations due to restricted storage space and the staff time necessary to evaluate, test and maintain each Thing. However, we are happy to accept donations from any patrons. The Library does not accept materials that are not outright gifts, and cannot guarantee the permanence of a gift in the collection. Materials donated to the library are received with the understanding that they are subject to the same selection, evaluation and disposal criteria as materials acquired for purchase. To suggest a donation please email firstname.lastname@example.org with a description of the Thing and your contact information.
Not all library materials may be suitable for all members of the community. Responsibility for a minor’s use of library materials, regardless of format or content, lies with the parent or guardian, not with the library.
Due to the nature of the items contained in the Library of Things, these items will not be shared via delivery with the other libraries in the Minuteman Library Network. All Library patrons are required to check out and return Library of Things items to the Main Desk at the Concord Free Public Library, 129 Main Street, Concord, MA.
EVALUATION OF COLLECTIONS
The Library will use circulation data and community suggestions to guide future selections for the Library of Things collection. Items that are not popular and do not circulate will be withdrawn from library collections according to established procedures.
LIBRARY’S USE OF THINGS
The Library reserves the right to take a Thing out of circulation temporarily to use for library purposes (workshops, demonstrations, or other programs), or to repair a damaged item.
Library of Things - Guidelines for Borrowing and Use
Library of Things - Lending Agreement
Approved by the Library Committee 7/17/18. Amended 12/18/18.