Mission Statement and Policies
Our mission is to inspire lifelong learning and to actively promote personal enrichment by connecting community members to information, ideas, culture, unique historical resources, and each other in a tradition of innovation and excellence.
Art Gallery and Art Jury
The Art Gallery of the Concord Free Public Library is administered by the Town’s Library Committee and by representatives from the local art community. An art jury is held once to several times a year in order to select work of qualified artists for display in the art gallery.
The Concord Free Public Library does not charge for the use of the gallery, and takes no commission from any sales. It carries NO insurance on its content and CANNOT accept responsibility for the theft or damage to any property accepted on loan from the artist. Setting up and taking down the exhibit is the responsibility of the artist(s). Each exhibit is displayed for approximately four weeks.
Art jurors ask for five representative pieces that exemplify the body of work planned for an upcoming exhibit; i.e., five pieces representing one complete show, instead of a sampling of all of an artist’s work.
In addition to the exhibition of art or photography, the Concord Free Public Library exhibits material from its own collection, as well as any material that may be of general interest to the community.
Direct To You Home Delivery Service
The Concord Free Public Library’s Direct to You Home Delivery Service is a free service for Concord residents, by request, who are unable to visit the Library due to permanent or temporary limitations. A library staff member is paired with the resident and will deliver library materials to the participant’s residence according o individual preferences.
Materials available for delivery include: books, large print books, magazines, videos and DVDs, and audio books.
Conversations between the resident and the library representative regarding material selection and delivery are encouraged to take place by telephone or via email according to individual preference. Delivery is to the resident’s door. The library representative may coordinate delivery times with other Town of Concord social service agencies, such as the Council on Aging, in order to facilitate resident receipt of library materials. If a program participant has mobility issues, the staff member may also briefly enter the premises at his/her own discretion.
Incidents of any kind resulting in the library representative or the resident feeling unsafe must be immediately reported to the Library Director.
Adopted by the Concord Town Manager and Concord Free Public Library Committee December 8, 2009
Computer Use & Public Internet Access Policy
The Concord Free Public Library (“Library”) provides resources in a wide variety of formats to further its mission, including the use of Library computers and public Internet access.
The Internet is a global electronic network and the Library does not monitor Internet use, has no control over the information accessed through the Internet and cannot be held responsible for its content. The Library cannot guarantee the accuracy or completeness of information on the Internet. Parents are encouraged to supervise their children’s Internet sessions.
By using a Library computer or by using the public Internet access through the Library, you agree to the below guidelines.
Guidelines for Use
Use of the Library’s computers and Internet is governed by the rules of the Library, including the Library’s Patron Behavior Policy. Copies of these rules are available upon request at any reference desk. Persons who do not abide by these rules may be barred from the Library, prohibited from using Library computers or other Library equipment and/or prosecuted for illegal activities, under applicable law.
Use of the Library computers and Internet for illegal or abusive activities is prohibited. This includes, but is not limited to, activities such as:
- accessing pornography,
- committing fraud or hacking,
- spreading libel or slander,
- transmission of chain letters, broadcast letters, or any form of junk mail
- transmission of threatening, obscene, or harassing materials
- transmission of computer viruses
- unauthorized access to local and remote computer systems
In addition, display of sexually explicit graphics is inappropriate in a public environment and is prohibited.
Patrons shall not:
- Install, delete or modify Library hardware or software.
- Move or change the arrangement of Library computers and attached equipment
- Make any attempt to damage computer equipment or software
- Make any attempt to cause degradation of system performance
- Misuse Library computers or other equipment and resources.
It is the responsibility of the patron to respect copyright laws and licensing agreements. Copyright restrictions may exist for individual electronic resources. Patrons may only make copies allowable by copyright law or licensed software agreements.
The Library reserves the right to control the time, place and manner of public Internet access and use to ensure that such use does not have a negative impact on the use of the Library by other patrons. The Library seeks to provide an atmosphere conducive to the best use of its resources. To this end, an effort will be made to balance the rights of users to access constitutionally protected information resources with the rights of patrons and staff to work in a public setting free from disruptive sounds and images.
The Library specifically disclaims any warranty as to information accessed on the Internet, including the information's accuracy, timeliness, authoritativeness, usefulness or fitness for a particular purpose. The Library assumes no liability for any damage to user data or loss of user privacy sustained while using the Library computers.
Approved by the Library Committee on July 16, 2013
The Library Corporation and the Library Committee welcome the use of the
Library’s meeting rooms by Concord Town Committees or not for profit groups in the Concord community for cultural, educational and civic activities provided that (a) meetings are free and open to the public, (b) they comply with library policies, procedures and posted notices, and (c) the use is non-disruptive and consistent with normal library operations. All meeting room use must occur during the Library's normal operating hours except for events sponsored by the Library Corporation or the Friends of the Concord Free Public Library.
Room reservations may not be made earlier than 90 days before the requested date and reservation reconfirmation by the Library will be required, as per the below outlined procedures. Groups which meet regularly may be given the privilege of reserving a room at a specific time and date for an entire academic or calendar year.
The reservation and room usage form(s) will require the requesting group to designate the group's responsible party and contact information, the purpose of the meeting, its time and the number of expected participants as well as other requested information. No use may take place unless a reservation and room use form containing the required information has been fully completed in advance of the expected use date and accepted by an authorized Library staff member.
All approved reservation requests shall be subject to the terms of this policy and a group's failure to comply with such terms shall be cause to terminate a group's use of a room and to deny any subsequent request for a room reservation. The Library assumes no responsibility for the safety or theft of any private property brought on the Library premises by the group using the meeting rooms or meeting attendees.
Reservation requests will be processed in the order received. Although efforts will be made to accommodate requests for particular rooms, times and dates, the Library reserves the right to designate room, time and date use as it deems appropriate and may limit a group’s use to no more than two evenings per month.
If on a given day an individual library patron desires to use an unoccupied and unreserved meeting room, such person may sign up at the reference desk on a first-come first-served basis for use of the room for a two-hour period. Parties of two or more will have priority over individual patrons. No advance booking is allowed for such daily individual or group patron use.
Use of rooms for Library programs or by the Library Corporation, the Town Library Committee or the Friends of the Concord Free Public Library shall take precedence over other all other uses.
Any previously approved reservation may be cancelled by the Library Director or the Library Corporation on reasonable notice and immediately in the case of weather or other emergency.
Arrangements, such as the setting up of library chairs and tables are the responsibility of the sponsoring group and must be coordinated with library staff. The Library's audiovisual equipment shall not be used without prior approval of the Library staff. Any publicity regarding the meeting shall be the responsibility of the sponsoring group and any mention of the Library shall be limited solely to identify it as the location of the meeting and the acceptance of a reservation shall not imply the Library's endorsement or sponsorship of the group, program or event.
Legal room occupancy limits shall be observed. Alcoholic beverages, use of open flames and smoking are prohibited. Groups may serve light refreshments. At the end of the meeting all chairs, tables and other Library equipment and materials shall be placed in their proper storage location as may be directed by the Library staff, all trash shall be removed and the room shall be left clean and in good order. Groups are responsible for damage to Library property and for excess cleaning expenses occasioned by a group's use of a meeting room.
Use of rooms for tutoring is subject to the Library's separate policy relating to this activity.
Any questions concerning this policy shall be directed to the Library Director who may refer them to the Library Corporation or the Library Committee as may be appropriate.
This policy is subject to change without notice.
Original Policy 11/17/76
The Concord Free Public Library strives to provide a comfortable and welcoming atmosphere. All residents and visitors have the right to use the library services and materials safely and freely. With this right comes the responsibility for conduct that allows each person in the library to study, read and work without interference.
- Parents are responsible for the behavior and supervision of their children. See Safe Child Policy.
- Cell phones should be silenced while in the library. Calls may be taken either outdoors or at the library entrance.
- Library materials must be checked out prior to leaving the building.
- Patrons are responsible for damage to or loss of library materials.
- Patrons may not deface library property.
- The Reference Room on the first floor is used for quiet study and research – please respect this.
- The Library is not responsible for personal property.
- Only service and therapy animals are allowed in the library.
- Shirts and shoes must be worn in the library at all times.
- Skateboarding or roller-blading on library property is not allowed.
- No solicitation of any kind is permitted on library premises.
- Patrons will obey federal, state and local laws as well as library policies.
Approved by the Concord Free Public Library Committee, March 18, 2014.
Safe Child Policy
Children of all ages are welcome and encouraged to use the Concord Free Public Library. The love of books, reading, and libraries should be an important part of every child’s development. We hope that families will take advantage of the tremendous resources the Concord Free Public Library has to offer and perceive the Library as a warm, welcoming, and fun place to visit. In order to insure that children have a positive experience using the library, we request that parents and caregivers partner with us in this effort to create a safe atmosphere for all by adhering to the following policy guidelines:
- Young children (under 10 years old) must be accompanied by a parent or adult guardian at all times. Children cannot be left alone in the children’s room while the parent or caregiver uses or attends a meeting in another part of the Library. Library staff must not be placed in the position of supervising children, too young to be left unattended.
- The Library is pleased to offer a wide range of programming for young children, which also require adult accompaniment. At no time should preschool aged children be dropped off to attend a library function, including story hour or other preschool programs.
- If a child becomes separated from his/her parent or guardian, a library staff member should try to locate the missing adult. The child should remain with a second staff member while the search takes place or until the parent or guardian returns.
- Children of all ages are expected to display behavior that is both respectful of library property and conducive to maintaining a peaceful atmosphere in the building for the enjoyment of all patrons. Parents, whose children fail to do so, may be asked to accompany their children in leaving the premises until they are able to comply.
- If the Library closes unexpectedly due to unforeseen circumstances, such as inclement weather, children (age 10 & up) are welcome to use the Library’s telephone to call home for a ride. If a parent or adult guardian cannot be located, the librarian in charge will call the Concord Police Department, who will remain with the child until a parent arrives. Library staff members are prohibited from leaving the building with the child to transport him/her to another area.
PARENTS AND ADULT GUARDIANS, NOT LIBRARY STAFF, ARE RESPONSIBLE FOR THE ACTIONS AND SAFETY OF CHILDREN VISITING THE LIBRARY.
Approved by the Concord Town Manager and Concord Free Public Library Committee, November 3, 2009
Telescope Circulation Policy
1. The telescope may be checked out to Minuteman Library Network patrons who:
- are Concord residents 18 years of age or older
- have an account that is in good standing (no fines or overdue materials in excess of $10.00)
- sign the “Telescope Borrowing Agreement”
2. The telescope circulates for 7 days with no renewals. The late fee is $10/day with a maximum fine of $50. Failure to return the item on time may result in the inability to borrow the item again. Users will have 3 days to pick up the item once notified that it’s available.
3. The telescope must be returned to a staff member at the Circulation Desk at the Loring N Fowler Memorial Branch of the Concord Free Public Library. The telescope must not be left unattended at the circulation desk or outside the building. Staff will inspect the telescope kit before checking it in.
4. The complete telescope kit is valued at $415 and includes:
- 1 Orion StarBlast telescope (replacement cost $350);
- 1 carrying container (replacement cost $10);
- 1 laminated instruction manual (replacement cost: $10);
- 1 National Audubon Society Pocket Guide to Constellations of the Northern Skies (replacement cost: $10);
- 1 red/white headlamp (replacement cost: $15);
- 1 zippered pack (replacement cost: $10);
- 2 travel pillows (replacement cost: $10).
If the telescope and/or its accompanying items are damaged or lost the borrower will pay the replacement fees.
5. Children under age 18 must be supervised by an adult while using the telescope.
- The borrower is responsible for reading the instruction manual for the proper care and use of the telescope; the Concord Free Public Library will not be held liable for any injuries related to the use of the telescope.
- Never look directly at the sun through the telescope or its finder scope – even for an instant – as permanent eye damage can result.
- Do not wipe or clean the lens. There is a protective coating that will be damaged if touched.
- Do not point the telescope at the sun, as parts will melt.
6. Any situation not covered by this policy will be reviewed and acted upon by the Library director.
CAUTION: DO NOT LOOK AT THE SUN WHILE USING THE TELESCOPE; DOING THIS CAN BLIND THE USER. THE LIBRARY IS NOT RESPONSIBLE FOR ANY DAMAGES RELATED TO THE USE OF THE TELESCOPE.
Approved by the Library Committee on October 27, 2015; revised March 22, 2016.
Please click here to read the Telescope Borrowing Agreement (on page 2).
Wireless Hotspot Circulation Policy
The Concord Free Public Library is pleased to offer wireless Hotspot devices for loan to library patrons. Library patrons who are 18 years of age and older must have a signed “Wireless Hotspot Borrowing Agreement” on file assuming financial responsibility for lost or damaged equipment in order to check out a wireless hotspot. Library patrons who are minors (under 18 years of age) must have a signed “Wireless Hotspot Borrowing Agreement for Minors”, signed by a parent/legal guardian, on file in order to check out a wireless hotspot.
- Loan period: 1 week, with a 1 week renewal option
- $2/day late fine
- Wireless hotspots are available for request by Concord residents only.
- Limit: 1 wireless hotspot per person
Do not place wireless hotspots in book drops (outside or inside)
Wireless hotspots must be returned to the Circulation Desks at either the Concord Free Public Library’s Main Library at 129 Main Street or at the Fowler Branch Library at 1322 Main Street and may not be returned to any other Minuteman Library Network location.
Patrons are responsible for any damage, loss, or theft of the wireless hotspot while it is checked out to them. Do not leave the wireless hotspot unattended while it is checked out to you.
Replacement costs are as follows:
- Lost or damaged wireless hotspot - $150
- Processing fee - $10
- Travel case - $15
- 2 Cables - $30
- Outlet plug - $22
- Total cost= $227
Adopted by the Concord Free Public Library Committee on April 19, 2016.